Over the past few months, our team has been mapping pain points, testing opportunities, and asking big questions about how AI can help us work smarter, not harder.
Now, we’re taking the leap into building a Retail First AI Factory, a central hub designed to streamline data, automate workflows, and support our teams across management, marketing, administration, leasing, operations and beyond.
This direction is a natural follow-on from our “Think Big” Conference, where small ideas were given the head space and time to grow into future directions. The AI Factory is one of those bold ideas now becoming reality.
This next stage will see:
- Secure integrations across our systems
- ChatAI rolled out to help our people with daily tasks
- A roadmap of solutions designed to save time and spark smarter decisions
Pioneering this exciting journey is our newly appointed Head of Digital Performance and AI Integration, Tanya Brewer. Tanya, who has been promoted from her role as Portfolio Digital Marketing Manager, will be steering the AI Factory and ensuring that our people and communities benefit from practical, secure, and innovative solutions.
This isn’t about replacing people, it’s about creating efficiencies and more time for the things that matter: creativity, strategy, and connection with our retailers and communities.
The journey ahead is big, but we’re excited to share that we’re making AI work with us, not instead of us. Watch this space, we’re just getting started.
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